We at Fireworks City believe in our products. To back that up we present you with our No Duds Guarantee. While we can not promise that a product will not work, we can promise to replace any duds that are returned. We take great care of our fireworks here at Fireworks City and we will never sell you a product that we find questionable. If a tube is crushed or we suspect inferior craftsmanship we pull the product from the shelves and dispose of them for your safety.

If your product does not go off or has a complication please bring it back next time you come to Fireworks City and we will replace your product with the same or similar item worth the same price.

We enacted this policy for a number of reasons:

• Customer Reassurance
• Customer Safety
• Customer Satisfaction
• Professional Integrity
• Instill Confidence in Product Quality

We invite you to use this No Duds Guarantee to your advantage; although we hope you will never have to use it. Remember to always look over your product before lighting it. Any item with crushed tubes should not be used. Remember to never place your face over a lit firework that has not gone off and never try to relight a fuse. These actions are dangerous and because of our No Duds Guarantee should never be attempted.